Historical General
Pacom Communications was initially established to primarily serve the internal communications
requirements of its parent company, Prosec. Pacom secured the exclusive distribution rights for
Motorola products in PNG and the company set about establishing repeater sites in Port Moresby and Lae.
Continued growth in sales over the last ten years has resulted in Pacom controlling the majority of the
Port Moresby and Lae radio communications markets.
Whilst Pacom has only been operational for Ten years, it has managed to service an expanding client base
often at the expense of its competitors. This has been achieved by technical superiority, competitive
pricing, service, and superior products.
Pacom is the only company in PNG that is supported by major communications manufacturing companies
(Motorola & Tait) and has access to all this companies product worldwide.
Pacom expanded its service capabilities in 1999 with the building of a new state of the art workshop
facility at Gordons, This fully air-conditioned facility has the technical and test equipment resources
to enable the in country repair of most types of communications equipment.
Pacom Communications have been issued with Motorola and Codan workshop accreditation following training
and inspection by these companies technical service staff and are authorised to level one service on
these brands of equipment.
Pacom became a Premier Motorola Radio Dealer in 1993 having been awarded the Motorola Dealer of the
Year in 1992 competing against 96 companies in Australia and New Zealand. Pacom has continued this
performance to achieve the Dealer of the Year award in 1993 and 1994, an impressive Hat-Trick.
During 1995 Pacom Communications purchased Allied Communications, a long established communications
company who were based in the Lae area. This provided Pacom with additional repeater sites at
Mt Wilhelm, outside Goroka, two additional sites at Mt. Omsis and a number of other established repeater
sites around the Highlands area.
In addition to the Motorola Communications range of equipment Pacom Communications is also the
distributor for Codan HF SSB, Tait Communications NZ equipment and Trio Australia range of Data radio
and microwave link product.
Technical Capabilities
Pacom Communications have detailed technical experience in the following fields of their current
operations:
- HF Ground base Station Equipment (various Power Levels)
- HF System Console (local and remote) Equipment
- HF Antenna systems
- VHF Air Band Ground Base equipment
- VHF High Band FM Equipment
- VHF MPT-1327 Trunked radio Equipment
- UHF 450 MHz FM Equipment
- General commercial two-way console equipment
- UHF 900 MHz low speed data link Equipment
- UHF 900 MHz high speed data link Equipment
- Microwave bearer equipment
- Multiplexing Equipment
Pacom Communications have technical experience with the following brands of equipment:
- Codan HF
- Motorola
- Motorola (General two-way)
- Tait (General two-way)
- Tait (MPT-1327)
- Kenwood (General two-way)
- Icom Air band base and Handheld equipment
- Trio (low speed data and telemetry)
- Adaptive Broadband high speed data links
- Digital Microwave Corporation (XP4) microwave bearer equipment
As may be seen Pacom has broad design, engineering, and operational experience in a wide field of
equipments. These skills are now an intrinsic capability of the company allowing for rapid adaptation
to market needs.
In addition, Pacom Communications is able to call upon its extensive supply line for additional
informational and technical assistance when required for integration purposes.
Sister Companies
Pacom Communications has a sister company "Protect Security". Protect Security is the most respected
security company group in PNG with all major High Commissions and Embassy"s utilising its services.
Under Protect Security the following services are provided for:
- General Guard Services
- Elite Guard Services
- Canine Protection Services
- Radio Security Monitoring Services
- Alarm Monitoring services
In addition this group provides sales and services to a range of security based products including:
- Closed Circuit Television
- Security Console systems
This avenue of the parent company provides additional security services to Pacom installations and for in
transit protect of Pacom staff and management.
Cultural
Pacom Communications through its 10 years of operations in PNG has harnessed the introduction of
technology impact not only in culturally diverse centres such as Port Moresby and Lae, but also in the
more remote locations. Our ongoing commercial operations in many centres around PNG has allowed Pacom to
develop the skills required to communicate and work with remote village and clan groups throughout PNG
with extremely high success rates.
As many an operator of commercial systems will indicate, there are significant barriers to the
introduction of communications equipment within PNG that require sensitive and dedicated understandings
of the local population to have any success. Pacom Communications has developed these skills to a high
level that allow us to negotiate and respond to the individual groups needs.
Project Management
On staff Pacom Communications have personnel conversant with the mechanics and requirements of large scale
Project Management. As Pacom personnel come from a wide background of the communications industry, our
personnel have been involved at various levels of Project Management from being previous Project Managers
for large scale system integration projects to assistant roles.
Pacom in their day to day operations operate these project management skills in the planning and
budgeting phases, detailed engineering, and execution of internal communications projects. Whilst
these internal projects may not be considered to be large scale the functional methodologies are
maintained.
Quality Management
Pacom Communications is actively involved in obtaining ISO9002 registration and endorsement and has been
working with the National Institute of Standards and Industrial Technology (NISIT) towards this
endorsement. Due to the relatively slow nature of the national institute in coming to terms itself with
the requirements, Pacom is now actively working with another international body to obtain this endorsement.
Pacom is committed to obtaining ISO9000 series accreditation.
Technical Training
Technical training of PNG national personnel requires delicacy. Being thrust into the 20th century has
impacted on PNG with a high demand for technology transfer to produce skilled technical staff. PNG has
coped well with this requirement with such delicacy being applied.
Pacom currently conducts training of PNG National technical personnel at both impromptu and dedicated
course levels and has on hand the technical teaching skills to conduct such technical training with ease.
Pacom have on staff specifically trained technical personnel that have previously conducted formal
training courses for PNG National technical personnel and as such are in a ready position to assist in
not only training but also curriculum development.
Pacom technical staff involved in training, have studied and taught applied electronics to base repair
levels to PNG nationals at the Australian Military Technical and Further Education (TAFE) college in
Bandiana, Australia (Formally the R.A.E.M.E. Training Centre) after training in Melanesian Pidgin at
the Point Cook Language School and as such are well prepared to offer substantial assistance.
Electronic Equipment Workshops
Pacom Communications maintain and operate 2 fully staffed workshop facilities in Papua New Guinea.
These workshops are located in Port Moresby and Lae. Both workshop facilities are managed by highly
qualified expatriate staff and operate with PNG National qualified technicians and installation staff.
Pacom maintain these workshop facilities in accordance with the requirements of the equipment being
maintained and specifically at this time relate to VHF/UHF two-way radio systems, HF Radio equipment,
and UHF Data radio equipment.